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Training Website Enhancements

posted Sep 14, 2011, 8:20 AM by Unknown user   [ updated Sep 14, 2011, 8:26 AM by Angelique Belot ]
We are pleased to announce that we have made some eager additions to our Training Website!Now, you can conveniently access Idea Exchange and the Self-Service Portal from our Training Website. Self-Service Portal:Our Self-Service Portal allows you to browse through frequently asked questions so you can find "solutions" to your concerns. A solution includes a detailed description and resolution of a concern. Users can log new cases as well as check existing cases and their solutions in order to close their own cases.This feature permits you to possibly find answers to your worries before having to contact a Client Services Representative.There are 3 easy ways to access the Self-Service Portal: 
  1. crm.collaboratemd.com- You can visit this link and directly access the Self-Service Portal. 
  2. Version 8.3.6 CollaborateMD application- When logged into CollaborateMD, hover your mouse over the Shortcut icon and then select Self-Service Portal to be taken to the Self-Service Portal website.  
  3. training.collaboratemd.com- This link will take you to our Training Website where you can click on the Self-Service Portal icon on the Home page. 
If you do not have a username and password to access the Self-Service Portal, please contact a Client Services Representative. Idea Exchange:The CMD Idea Exchange allows you to submit your improvement ideas on our products, services, support, etc. to help us improve or innovate new ways of delivering value back to you and the user community. Post ideas, vote on the ideas of your peers and add your own comments.There are 3 easy ways to access Idea Exchange: 
  1. collaboratemd.ideascale.com- You can visit this link and directly access Idea Exchange. 
  2. Version 8.3.6 CollaborateMD application- When logged into CollaborateMD, hover your mouse over the Shortcut icon and then select Ideas? to be taken to the Idea Exchange website. 
  3. training.collaboratemd.com- This link will take you to our Training Website where you can click on the Idea Exchange icon on the Home page. Please visit our Training Website (training.collaboratemd.com)today and check out these new enhancements! As always, your feedback is always welcome!