Sneak Peek 2

In this first Sneak Peek Preview we wanted to provide you with an overview of what’s to come. Check it out!

DisclaimerSome of the visible tabs and sections are only available to CollaborateMD support staff to properly administer your account. Please keep this in mind when comparing screen shots to the tabs and icons you have available in your CollaborateMD application.


While ICD-10 may have been delayed, it’s still coming our way. The projected deadline for the healthcare industry to update to ICD-10 is October 1, 2015. The move to ICD-10 is one of the biggest challenges for the healthcare industry including increased specificity and requires more complete and precise documentation.

Here at CollaborateMD, we understand that your practice is facing busy months ahead as you prepare. Luckily, our team is here to help! CollaborateMD is getting ready to roll out support for ICD-10 codes in our 9.2 Version release. In v9.2, CollaborateMD now has an ICD-10 crosswalk feature and also provides dual coding capabilities.

Read more about these features below…

Code Section


ICD-10 Master List

In v9.2, get a head start by building your personal ICD-10 code list from our master diagnosis code list. From the Master List, you’ll be able to search by the ICD version you want to display, range, specific code, and/or keyword. In addition, you’ll be able to easily identify the Code Type displayed within all Search windows.


ICD-10 Crosswalk

To aid the ICD-10 transition, we have implemented an ICD Crosswalk tool within the Code & Claim section which will allow you to translate ICD-9 codes into ICD-10 codes and vice versa. The ICD-9 to ICD-10 crosswalk is meant to prepare organizations for the impending change, and allow practitioners to train and learn the new diagnosis coding system prior to the implementation of ICD-10. When using the ICD Crosswalk you’ll be provided with the Recommended Mapping followed by the CMS/CDC Equivalency Mappings

Note: The ICD Crosswalk tool is based on the Centers for Medicare and Medicaid (CMS) General Equivalency Mappings (GEMs) documents. This mapping tool should be used to help users navigate the complexity of translating meaning from one code set to the other. Using the crosswalk tool within the Code or the Claim section will help users understand analyze, and make distinctions that manage the complexity and to derive their own applied mappings if that is the goal. To find our more read the General Equivalence Mappings Frequently Asked Questions


Claim Section


Dual Coding

Dual coding, as part of ICD-10 education and training will provide coders with valuable practice prior to go live. Coding real patient records with both code sets provides coders with valuable ICD-10 coding practice, allowing them to critically think through and apply the principles learned in training to the types of cases they will regularly encounter after October 1, 2015. Equally important, it provides Practice Managers with an opportunity to better identify staffing needs leading up to and following the go-live date.

In v9.2, CollaborateMD has added the ability for our users to dual code their claims with both ICD-9 and ICD-10 codes. Depending on what the payer is currently accepting is the code type we will send the payer. For example, if the payer is accepting ICD-9 codes only but the claim was created with ICD-10 codes, we will NOT transmit the claim electronically. If the payer is accepting ICD-10 codes, we WILL transmit the claim electronically. However, the claim will be saved with both sets of codes so you will be able to reference them at any time and practice using the new ICD-10 codes.

After October 1, 2015, dual coding operations may still be needed to submit claims to payers who are not HIPAA covered entities, such as Worker’s Compensation and Automobile Insurance, or other payers who may not be ready for the ICD-10 environment. Having dual coding strategies in place will assist in this workflow going forward.

Important: Currently, no payers are accepting ICD-10 codes. As payers begin to accept ICD-10 codes you will be alerted via the Claim and Payer section of the application.

Dual Coding Frequently Asked Questions

Question: Am I required to use the dual coding feature within the Claim section?
Answer: No. Dual coding is optional. The purpose of dual coding is to allow users to train and learn the new diagnosis coding system prior to the implementation of ICD-10.

Question: Can I turn the dual coding feature off?
Answer: By default dual coding isn’t a feature that is “ON”. You must enable the option within the code section to “Dual Code w/ICD-9& ICD-10” in order activate the “ICD-10” dual coding tab.

Question: How will I know when the payer is accepting ICD-10 codes?
Answer: Within the Payer section, the Clearinghouse Information window will be updated to include what code sets the payer supports.

Question: When am I required to start billing ICD-10 codes?
Answer: The projected deadline for the healthcare industry to update to ICD-10 is October 1, 2015.

Question: If I dual code, will both ICD-9 and ICD-10 codes be submitted to the payer?
Answer: At this time ICD-10 codes will not be submitted to ANY payer. Dual coding is optional. The purpose of dual coding is to allow users to train and learn the new diagnosis coding system prior to the implementation of ICD-10.