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CollaborateMD Interface Bridge (CIB) Agent

Prior to installing the CollaborateMD (CMD) Interface Bridge (CIB) Agent, ensure the inbound (which is for Patient Demographics via the HL7 Admit, Discharge and Transfer (ADT) Message) and outbound (Charge Data via the Detailed Financial Transactions (DFT) Message) directory paths are properly set up on the computer responsible for hosting the CIB Agent.  These file directories should be set up by the EMR / EHR Vendor and properly communicated the responsible individual within the business office responsible for the CMD application.  The CIB Agent must be configured with at least one (inbound or outbound) queue in order to work correctly.

1.0  Installing the CIB Agent Service

1.1    Partner with your Information Technology (IT) department to ensure you have the proper permissions to install software on your computer.

1.2   Click or enter the web address below into your web browser to download the CIB Agent

1.3    Once the download is complete, go to the Start menu > All Programs > CMD Interface Bridge > Services > Install.

1.4    Go to C:\Program Files (x86)\CMD Interchange Bridge and run Install Agent Service to install the Agent Services.

1.5    Verify the agent was installed by doing the following:

        a.  Click on the Start menu > Run > then type services.msc in the Open field on the Run window pop up or,


        b.  If the computer does not have a Run option, then you can type services.msc in the Search field within the Start menu.


1.6    After the Services window opens,  scroll down and verify you see “CMDAgent” under the Name column.  Once verified, you may close the window by clicking "X" in the top right corner of the window.


https://sites.google.com/a/collaboratemd.com/training/helppages//admin/interfaces/collaboratemd-interface-bridge-cib-agent

2.0  Setting up the Agent Config (Inbound & Outbound Queues)

2.1    On the computer, click the Start menu > All Programs > CMD Interface Bridge > AgentConfig
         The Service Control (main) window will display as denoted below.

2.2    Click the Setup tab.


2.3    To add the inbound queue for patient demographics (HL7 ADT message), click the "Add Inbound Queue" button to add the new queue.
         Notes
           Some interfaces may only be required to support charge data (HL7 DFT Messages). If this is the case, go to Step 2.5
           The CIB Agent must be configured with at least one (inbound or outbound) queue in order to work correctly.


Configure or verify these fields with these values:
    1. Queue Name > Defaulted to “Patient”.
    2. Polling Delay > Defaulted to 1 minute.
    3. In the Service Settings area, the URL is defaulted to https://api.collaboratemd.com/AgentGetQueuedMesage.
    4. Username > Type the interface username.
    5. Customer Number > Type the CMD customer number.
    6. Password> Type the interface password.
    7. Confirm Password> Type the interface password entered into the Password field.
    8. Output directory > Select the correct Directory Path to where the patient demographic messages will be stored. For Example: C:\Program Files (x86)\EMR\CollabMD\Inbound.
    9. Format > Defaulted to *.*
    10. Name Prefix > Defaulted to patient
    11. Name Extension > Defaulted to .hl7


2.4    Click the "Save" button to save the configuration or "Cancel" to cancel your changes to the configuration. 

2.5    To add the outbound queue for charge data (HL7 DFT message if required for the interface), click the "Add Outbound Queue" button to add a new queue.
         Note: 
           Some interfaces may only be required to support patient demographics (HL7 ADT Messages).  If this is the case, go to Step 2.7.
           The CIB Agent must be configured with at least one (inbound or outbound) queue in order to work correctly.


Configure / verify these fields with these values.
    1. Queue Name > Defaulted to "Charges".
    2. Input Directory > Select the correct Directory Path to where the charge data messages will be stored. For Example: C:\Program Files (x86)\EMR\CollabMD\Outbound).
    3. Input Format > Defaulted to *.*.
    4. Outbound Directory > Leave blank.
    5. Output Format > Defaulted to *.*.
    6. Schedule > Defaulted to Every 10 seconds.
    7. Delete input file after processing > leave defaulted (used for issues by development).
    8. Archive input file after processing > leave blank (used for issues by development).
    9. Archive directory > leave empty.
    10. Archive file format > Defaulted to *.*.
    11. URL > Defaulted to https://api.collaboratemd.com/AgentPutMessage
    12. Username > Type the interface username.
    13. Password> Type the interface password.
    14. Confirm Password> Type the interface password entered into the Password field.


2.6    Click the "Save" button to save the configuration or "Cancel" to cancel your changes to the configuration. 

2.7    Click back on the "Control" tab


https://sites.google.com/a/collaboratemd.com/training/helppages//admin/interfaces/collaboratemd-interface-bridge-cib-agent

3.0  Verifying the CMD Interface Bridge is Properly Configured

3.1    Click the "Run Diagnostics" button to verify:
    1. Internet Connectivity (CMD can properly communicate with the CIB).
    2. The CMD Agent Services is properly installed and running.
    3. Validation of the Charges Queue (if required and properly configured).
    4. Validation of the Patient Queue.
      

3.2    Click the "Close" button to return to the Server Control (main) window.

3.3    Start, Stop or Pause the CIB Agent
    1. Click the "Start" button to start the services.
    2. Click the "Stop" button will stop the services.  
    3. Click the "Pause" button will pause the services.
3.4    Once the CIB Agent is running,  you can test the interface by either saving a patient in CMD and ensure it updates within the EMR/EHR system, or have the client close an encounter within the EMR/EHR and verify the claim is generated within CMD using interface tracking. 

https://sites.google.com/a/collaboratemd.com/training/helppages//admin/interfaces/collaboratemd-interface-bridge-cib-agent