Frequently Asked Questions
Straightforward answers to common questions about features, errors, invoices, payments, reports, you name it.


 

Accounting FAQs

Appointment Scheduler FAQs

 

Popular FAQ's


 

 

Answers to common questions regarding your CollaborateMD invoice.

Answers to common questions regarding the Appointment Scheduler.

 

How to download CollaborateMD


 

 

Claim Attachment FAQs

Integrated Payment Processing (IPP) FAQs

 

How to print a patient statement


 

 

Answers to common questions regarding the Claim Attachments feature. 

Answers to common questions regarding the in-application credit card feature called IPP. 

 

How to purchase new services


 

 

Payer Agreement FAQs

Payment Portal - Medical Practices FAQs

 

How to verify the status of an agreement


 

 

Answers to common questions regarding payer agreements. 

Answers to common questions that medical practices have regarding the Patient Payment Portal. 

 

How to post an insurance payment


 

 

Payment FAQs

Payment Portal - Patients FAQs

 

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Click here to find more answers to frequently asked questions regarding CollaborateMD.

 

 

 

 

 

 

 

Answers to common questions regarding insurance and patient payments.

Answers to common questions that patients have regarding the Patient Payment portal

 

 

 

Release Decommission FAQs

Statement FAQs

 

 

 

Answers to common questions regarding version decommissions.

Answers to common questions regarding patient statements.

 

 

 

Text Reminder FAQs

Interface FAQs

 

 

  Answers to common questions regarding Text Reminders.Answers to common questions regarding Interface messages.   

 

Patient FAQs

Answers to common questions regarding the Patient section.